職場人必知商務禮儀
1
don't microwave stinky foods in the shared lunchroom.
不要在公用餐廳裏用微波爐加熱重口味的食物。
2
when answering the phone, state your name and place of business.
3
don't use a speakerphone unless you're in your office and holding a meeting that's being attended by someone remotely. alert the person you're speaking with that others are present, and close the door.
不要用免提，除非你是在自己的辦公室裏，或者在開會時，其他與會者離你較遠。記得要提醒電話的另一頭，有其他人在場。最後記住要把門關上。
4
don't pop up beside someone's cubicle, holding a conversation as a disembodied head.
不要在其他人的格子間旁邊突然冒出頭，說話的時候假設他就在你面前。
5
when leaving voice mails, state your name, place of business, and number. succinctly say why you're calling. repeat step one; say goodbye.
電話留言時，先報上自己的名字，單位，和電話。再簡單扼要地說明打電話的原因。最後，重複一遍自己的名字、單位和電話，說再見。
6
whoever arrives at a door first holds it for the next person, no matter the gender of either.
先到門邊的人，記住要爲後面的人拉住門，無論後面的人是男是女。
7
don't check personal devices during a meeting attended by your boss or anyone else who can make her disapproval your problem.
不要在開會時查看自己的個人物品，特別是有老闆或者任何可以對你說不的人蔘加的會議。
8
when introducing people, name the person of greater status first: “mrs. ceo, i'd like you to meet the mail guy, ron.”
介紹他人時，先爲社會地位高的人介紹。比如，“總裁女士，我想爲您介紹一下我們的快遞員，榮恩。”
9
if you leave your cell phone at your desk, turn it off. particularly if your ringtone is “who let the dogs out?”
如果你把手機放在桌子上，記住要關機。尤其當你的手機鈴聲是“誰把狗放出來啦”的時候(在國內，請參考“忐忑”鈴聲的效果)。
10
don't say “pardon me.”say “i beg your pardon.”the first is a command; the second, a request.
不要說“原諒我”，改說“我請求您的原諒”。前者是命令，後者是請求。