英文商務道歉信（精選6篇）
英文商務道歉信 篇1
Dear Mr. / Ms,
I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.
On referring to our earlier correspondence,I find that I had mistaken the date for completion. The fault is entirely mine and I deeply regret that it should have occurred.
I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend.
Yours faithfully
解釋
尊敬的先生/小姐，
昨天收到你的來信，抱怨你新家的中央加熱系統未按規定時間裝好，對此我非常關心。參考較早的通信，我發現我搞錯了完成日期。錯誤完全是我的，對此我非常抱歉。
認識到我們的疏忽給你造成的不便，我們將竭盡全力避免再耽擱。我已指示這項工作優先做並讓工程人員加班。這樣安排會於下週完成安裝。
您誠摯的
英文商務道歉信 篇2
Dear Ms Jeremy,
Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.
After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.
According to the sales contract between us, we will, of course, replace your faulty delivery free of charge.
I would like to offer our apologies once again and thank you being an excellent customer.
Yours sincerely
英文商務道歉信 篇3
Dear Mr. Harrison,
Thank you for your telephone call of 18 May 20xx.
I am extremely sorry for the delay in sending the sample shirt to you. It was late because David Murray, our Production Manager, has been sick for three weeks. The sample, is now on its way and you should get the sample within three days.
I apologies again for the delay and I hope the sample will meet with your satisfaction.
Your sincerely
date
英文商務道歉信 篇4
Dear Ms Jeremy,
Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.
After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.
According to the sales contract between us, we will, of course, replace your faulty delivery free of charge.
I would like to offer our apologies once again and thank you being an excellent customer.
Yours sincerely.
date
英文商務道歉信 篇5
Dear Sir or Madam,
Thank you for letter of 5 May 20xx.
I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.
I enclose the price list of our company as requested and look forward to hearing from you.
Your sincerely
date
英文商務道歉信 篇6
Dear Mrs. Hoo.
I feel I owe you a personal apology for my insensitive comment at the meeting yesterday. I know these days since John's funeral have been very difficult for you, and I was clearly out of order in making reference to “merry widows.” I'm sorry you had to suffer from my foolishness.
I hope you will be able to forgive me. I have tremendous respect for you and your abilities, and I hope we can continue to work well together. I'm terribly sorry.
Regards,
Tom
親愛的胡夫人：
我爲我在昨天會議中的不當言辭向您道歉。我知道，自約翰下葬以後，這些日子您一定是非常難過的，而我居然說起“快樂的寡婦”之類的話，我想當時我一定是腦子出了問題。很抱歉，都是因爲我的愚蠢給您帶來了痛苦。
我希望您能原諒我。我非常尊重您本人以及您的能力，並且希望我們能夠繼續在一起愉快地工作。我真的非常非常抱歉。
此致
敬禮!